← Return to Anyone participating in the Tapestry DNA Sequencing Research?

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@micebyliz

I want to log back in and view my results because i can't find my copies, but now the site has either changed or moved and no one is answering the phone at the Tapestry office. What is the site exactly? I logged in the Mayo Clinic site but it's not there and I checked a hundred other places but no. I called Helix and they weren't very helpful either. I tried logging in with my password that i used before and it told me it isn't valid. Really? because it WAS valid. What is going on? Why can't i access my information? I asked for a new link to reset my password and have not received it. So i am stuck. It should not be this hard.

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Replies to "I want to log back in and view my results because i can't find my copies,..."

@micebyliz, if you are able to post a comment like you have here, you are already signed in to Mayo Clinic Connect. Tapestry and Helix are different websites. Here is the link https://www.helix.com/

If you are having issues with Mayo Clinic Connect, please contact us using this form: https://connect.mayoclinic.org/help-center/#get-technical-support