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This Is A Confusing Place

Just Want to Talk | Last Active: Apr 5, 2017 | Replies (22)

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@colleenyoung

Thank you everyone for your feedback.
The redesign of Mayo Clinic Connect is in full swing. The community was first started in 2011, so it was definitely time for a makeover. We didn't want to shut down the community during our renovations, so we are following "agile design" principles and updating new features while keeping the community open.

Many of you have mentioned the inundation of email notices that you receive. We recognize that this is an issue. Improving the amount and type of notices you receive is under review and scheduled as an upcoming improvement update this year. It is interesting to note that this recognized problem is actually a result of the community's success. Odd but true. The notification system was first developed when there was little activity on Connect. Now with ever increasing activity and growing membership, there is a need to streamline the not only the number of emails you receive, but also make them more relevant to you.

In the coming weeks, I will be reaching out to members to gather your feedback about your experience on Connect, so that we can make it better for the community. If you would like to participate in our member feedback interviews, please send me a private message.

Here's how to send private message.
1. Click the member's @username.
2. Click the envelope icon in their profile.
3. Write a subject and your message.
4. Click Send Message.

Or you can write to me using this form: https://connect.mayoclinic.org/contact-a-community-moderator/

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Replies to "Thank you everyone for your feedback. The redesign of Mayo Clinic Connect is in full swing...."

I like the feature in the notices/emails that start with @xxxx LIKED or MENTIONED YOU. Very helpful in triaging responses and separating some of the wheat from the chaff.

Any chance for a flag or other indicator when the message contains your name as opposed to just a 'like'? Might ease the perceptions of the flow.