It sounds as if the Doc hasn"t a clue about how to help U. I was diagnosed by a neurologist with progressive neutopathy and diabetess and extreme muscle weakness.. When I inquired about remedies he offerred PT. When I said "U have 8 neurologists here each with a different specialty. Can't one of then help me" the answer was "No". So perhaps what you see as "uncaring" is actually inability. I found that PT and exercising in a pool was somewhat helpful to me.