Oh my goodness, @caregiverx2 This is not common at all for any experience I’ve had at Mayo. It’s not like them to drop the ball…no matter which campus you’re attending. I’m with @katgob, I hope you called scheduling and were able to get this worked out! Don’t hesitate again to call their desk or contact the doctor through the portal!
You’re right, this isn’t a time for things to not be clicking along on schedule. Was there any further conversation with scheduling about getting the orders from ‘pending’ to scheduled??