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@doesitcomeinglitter

Locating departments/specialties, no directory, looking to be checker

I arrived late last night to meet with cardiology. Since my appointment was scheduled on pretty short notice, I haven’t been able to get in to any other departments. I have been advised to go as a checker.I cannot locate a directory of any type (I’m currently IN the Gonda building). Even the websites and pages for various departments/specialties only list the building and not floor/location etc.

While in theory I’d love to just wander around the buildings, I’ve got chronic pain and very low stamina.The process of calling every department just to ask that question takes SO long. I tried searching the threads but didn’t see anything.I know I can’t see all of these but I’ll take what I can get, so I’m also open to suggestions and hearing others experiences with these areas.

Allergy/Immunology Testing-I need an allergy blood test as well as the skin scratch test

Center for Aesthetic Medicine & Surgery- need evaluation for lip removal of “Buffalo Hump”

Spine Center- my back and neck are a nightmare. I have Scoliosis, kyphosis, and degeneration even though I’m only 42.

Pain management- Chronic pain and Fibromyalgia

Rheumatology- many doctors suspect something autoimmune

Pharmacogenomics-Genetic counseling/Genesight testing- I have an order for this from my PCP

Ophthalmology- I just need a basic eye exam and new rx. I realize this can be done at any number of places, but if it’s an option that works out while I’m here, great.

Audiology- Need my hearing retested and to get new hearing aids

Urology- I had to miss my scheduled Cystoscopy due to being hospitalized and haven’t been able to reschedule back home yet

GI/Gallbladder issues- Same as above, I had appointments scheduled (home in Chicago, but had a heart attack and was unable to go, not yet able to reschedule.

Can anyone let me know if/which of these might be worth visiting as a checker and let me know where the heck they are/how to find them without calling? I’m literally starting to lose my voice.Thank you in advance for any/all feedback.

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Replies to "Locating departments/specialties, no directory, looking to be checker I arrived late last night to meet with..."

@doesitcomeinglitter

On street level of Gonda is admissions, I would stop there and see if they can give you an answer where each dept is located. Not by drive up entrance, but on other side of building across from Kahler hotel.

Any type of testing, allergy , genetic, hearing, etc... will not be done without an order from a provider.

Have you met with cardiology yet? Any referrals to other depts will help, even if appt is out months, then the front desk will know what type of an appointment you are waiting for. There are so many specialties within each dept, they try to match the right provider to your needs.

Good luck

@doesitcomeinglitter, I moved you latest question to your original question so that the members like @karukgirl @janet23 @vic83 @jlharsh and @roch who are familiar with your situation can continue to guide you during your first visit to Mayo Clinic in Rochester.

You sound like you are working very hard to organize everything. I agree with @roch that you're best to start with your cardiology appointment. They will schedule appointments with the necessary departments and specialists. This will be much easier on you. You will get to experience the Mayo effect, something that @loribmt likes to call "being Mayo-naised".

If for some reason, an appointment with a specific department as suggested by cardiology isn't available during this visit, you can sign in at the checker desk to get an appointment that may become available due to a cancellation by someone.

There is a “checker desk” located in the Gonda lobby and admissions area where patients can talk with a representative, discuss what appointments they would like to get into early or rearrange and the checker desk does the calling to rearrange the patient's schedule. This is strictly for consultation not testing. Not all departments accept checkers but many do.

Read more here:
- How does the Checker process work at Mayo Clinic?
https://connect.mayoclinic.org/discussion/checker-process/
In the morning, you may wish to call or visit Concierge Services. They can answer your questions, including details about the Checker system.

In person: Concierge Services desk https://www.mayoclinic.org/patient-visitor-guide/minnesota/concierge-services
Mayo Building (lobby level, in the International Center)
Monday-Friday: 8 a.m. to 5 p.m.
No appointment necessary

By phone 7 a.m. to 6 p.m., Monday-Friday: 507-538-8438
Email: concierge@mayo.edu

When is your appointment with Cardiology?