You're talking to two old geeks here - we've built, upgraded, repaired, programmed...me since the 1960's, my spouse since about 1980.
But now, with tremors and old eyes, these teeny, tiny parts can almost defeat me.

And the "techies" these days usually only know how to "do a factory reset" - when this little old lady tells them she still opens devices to swap or repair parts, they almost faint.
One T-Mobile kid actually tried to tell me that when they do updates "they never have bugs" - and I laughed in his face.
When the software contractor told my daughter it's "impossible to auto-populate one field from another" in the schools' student management application and she tells them "my Mom says there's a switch you can set in your software to do it" they get very embarrassed.