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Existing Patient Appointment Making
Visiting Mayo Clinic | Last Active: 3 days ago | Replies (12)Comment receiving replies
Feeling caught in cross hairs for sure. As an existing patient under current care does an order for a appointment need to be made? Signed off by the doctor him/herself?
Trying to understand the process. Was informed my doctor was on vacation and to see my local GP or local neurologist until she/he returned and ER if overly concerned. I have chosen Mayo because of their reputation for thorough, quality, superior patient care....if I felt confident of my local medical professionals I wouldn't be at Mayo. Don't doctors have backups/oncall doctors to tend to active patients while they are out?
Received a call today to schedule and appt avail is end of August. Request to expedite and wait listed but this just doesn't seem right; especially when I'm on a medication that will end long before and suggestion of CT testing was made. Again doesn't seem right.
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Hi @fitnhealthy, you have questions about your care that need and deserve answers. As @roch suggested, I encourage you to contact the Office of Patient Experience.
https://www.mayoclinic.org/about-mayo-clinic/patient-experience
Phone: 844-544-0036
Email: opx@mayo.edu
Without knowing all the details, it is hard to answer specific questions such as when an order for an appointment is required and whose sign off is necessary. A patient experience coordinator can work with you to untangle the communication.
In the meantime, it sounds like you have received a call today. That's good. However, your appointment is later than you need or hoped. Are you able to get a renewal on your medication? Is the request for a CT scan from your Mayo Clinic doctor?