← Return to Help with understanding test results

Discussion

Help with understanding test results

Autoimmune Diseases | Last Active: Jun 29 6:13pm | Replies (79)

Comment receiving replies
@elisabeth007

i do have osteoarthritis and meniscus tears in my right knee but that is NOT an autoimmune problem. i use PCP’s very infrequently and select my own specialists getting numerous opinions. i have original medicare and am grandfathered in to a plan F medigap supplement and am not at the beck and call of any PCP. This website is the first place that ive seen so many people are going to rheumatologists for auto-immune problems. i have an excellent endocrinologist who treats my my thyroid auto-immune disease. i just want to Mayo Jacksonville and find it such a logistical mess with no access to supervisors, i don’t want to go back. Radiology refused to upload my image of previous MRI’s for comparison. They then wrote a highly superficial report citing they had no MRI’s to compare. i had three different sets of MRI images on CD’s radiology refused to upload. They attempted to convince me they are too big and efficient to upload comparison MRI images. i was so stressed and frustrated that i got an asthma attack and a migraine during the MRI. Has anyone else been treated like a cog in the wheel by Mayo Jacksonville? Neurosurgeon Richard Byrne was excellent in a video appt yesterday at Mayo—helpful, reassuring and highly professional,..and his office helped get the images from another provider via powershare.

Jump to this post


Replies to "i do have osteoarthritis and meniscus tears in my right knee but that is NOT an..."

@elisabeth007, I'm glad your appointment with the neurosurgeon restored your confidence in your care and that his office was able to get the MRI images for comparison. I encourage you to contact the Office of Patient Experience at Mayo Clinic. They will want to know about the logistical issues you encountered to find out what happened and improve the communication chain. Here's the contact information:

Mayo Clinic Office of Patient Experience
https://www.mayoclinic.org/about-mayo-clinic/patient-experience
Phone: 844-544-0036 (toll free)
Email: opx@mayo.edu

What are the next step with Dr. Byrne for you now?