Sarah Jean, I’m sorry to hear that you had difficulties receiving an appointment at Mayo Clinic. Unfortunately because Mayo Clinic has more requests for appointments than available openings, other factors do come into play. Appointments at Mayo Clinic are prioritized on the basis of medical need. Availability depends on the nature and urgency of the problem and Mayo Clinic's ability to help (as determined by a Mayo Clinic doctor). The complexity of the medical condition and, for less complex conditions, the availability of care closer to home are also factors. I hope you’ve been able to seek care at another major academic medical center.