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@samcal9977zz

Excellent point. Here in New Jersey, there is a rivalry between the Mafia and the Devil, as to who gets to control things. So, I am not sure if the Mafia or the Devil himself runs healthcare in NJ...I just know it is one of the two.

I wish I were joking. Health care is frequently horrible around here. I really don't know a single person who gets good health care. Not one. Some get a bit better than others, but generally it is all pretty horrible.

Intake staff are often phenomenally nasty, cruel, abusive and sometimes even directly obstructive or you getting decent care.

It's truly very very bad.

And, of course, there are exceptions. I have encountered nice intake staff. I have encountered respectful and responsible doctors.

I would say, that in getting medical care, only one out of every 10 interactions is just fine without some very nasty encounter. Might only be the intake person and the rest of the experience is fine.

Might only be the pharmacy people...and everything else is fine.

But honestly, the times everything went fine....10% ??? You know, probably less.

Back in the 60s and 70s? Literally 95% of the time everything went just fine.

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Replies to "Excellent point. Here in New Jersey, there is a rivalry between the Mafia and the Devil,..."

Thanks Sam. Didn't know you are in NJ, and how awful the healthcare is there. What do you think contributes to such lousy healthcare on a statewide basis? My guess is that it is something regulators are doing, or not doing, to make healthcare people so miserable in their jobs.

We lived in Nor Cal for 18 years and the healthcare was outstanding. We're back in our home state of WI and, if anything, it's better. And I mean from PCPs to surgeons to staff. Yeah there are a few clunker hospital groups, but nothing like what you describe.

And before someone thinks "Oh, it's NJ and the East Coast. Everyone is rude." - that is simply not true. I worked for AT&T in NJ (Piscataway) for years and loved NJ (especially in the college town of New Brunswick where I stayed, ironically home to J&J). It's not the people. The people are great.

Your comments do make me appreciate the care we get here though. Healthcare in the US is generally a have/have not situation, and it just shouldn't be this way.