Simple. Be prepared. If you can get your local Doc to write a referral, get that first. Next get your medical records fully in order and prepared to send to proper department. Be clear and brief with dialog and comments.... more "noise" is not better....like a lot of the posts and comments I see on this forum. Be polite, patient and persistent.... again preparation and focus help.....as they say, your patience will be rewarded....

I side note. Mayo is VERY BUSY! Just spent 3ndays at Jax and (we are 30 year users of th clinic) and I can tell you I have never seen so much activity. Another point is skill, highly train and qualified staffing is hard to find these days. It's very obvious the teams in place are running as hard as they can. Again, be patient and prepared....