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In-Home Caretakers Terrible, MCU Much Better

Caregivers: Dementia | Last Active: Apr 25 6:21am | Replies (25)
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@becsbuddy

@janiceanntheresa Welcome to Mayo Clinic Connect. I’m glad you found this site. All of the members here are so nice and so helpful. You say that your husband is in a VA home now. How long has he been there? Does he need lots of care? As a retired nurse, I know how it is for families to view the staffing and/or the attitude of staff. The best thing you can do is to start being friendly with the staff. Let your manner show that you aren’t there to criticize them or to try to tell them what to do. I think, and have always thought, that a CNA’s job is the most difficult and thankless there is in healthcare. A show of support goes a long way. Don’t try to move him to a new place. You may find similar problems, but at a greater cost. Sorry,
I certainly don’t mean to welcome you and then be a Debbie-downer. I know the members here will have more positive info for you. And keep asking questions!

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janiceanntheresa | @janiceanntheresa | Apr 24 8:41am

Thank you for your response. I found your answer helpful but I was not criticizing the LPN's who are in charge of his unit. I have tried to and formed a relationsip with them. And it was not easy they are much too busy to speak to you most of the time. I am speaking in regard to those who are the CNA's. There are those who have given me inaccurate information and who do not seem to have much initiative. Those are the people who work there for a paycheck and can IMO be dangerous to those who need a lot of help. Maybe they have an attitude because there is not enough help and too many very mentally ill or sick there but it is concerning. It would be a slippery slope to complain to the Administrator of the facility who is very nice and friendly however having worked for the Government for 35 years criticism is not well tolerated.

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