The i'm getting are from Mayo Clinic, John Hopkins Clinic, Department of Endocrinology, Kidney, Urology and NIDDK, Because he has multiple problems, which one start like dominos. My dad signed over his medicare to a HMO insurance- IPA Medical Group. I never got switched to so many departments from Member Service to Edibility Service, Benefits call centers Write it down the person you spoke to and which department phone number and job title. And Always ask for A tracking number of the phone call. Have the person to take time and read the prior message. This avoids confession and anger of explaining it again. Keep a phone log...