@cnicole I've had similar problems in setting up follow-up appointments but that was in different departments. I see a nurse practitioner for my cancer surveillance appointments and I get a message on the portal telling me that the calendar is open and to call for an appointment. I always do that right away. I did see another provider (nurse practitioner) when my provider wasn't available one time and I felt that appointment went very well and was comprehensive for me. Since you have a time frame when you are supposed to follow up it does make sense to ask if another provider is available for you. Will you let me know what happens with making an appointment?