cnicole @cnicole
Very frustrating, I have been in your situation. I have visits that are rechecks once year and usually get a portal msg telling be to call. Unfortunately, many others get same message at same time. Sounds like your doing everything possible.

Next time you call to ask, ask when his calendars will open up for future appts. Or, if you are willing to see another provider in same area, ask about availability with someone else. If can get in with someone else, they can order scans.

Wish you luck,