← Return to The Burden of Getting Medical Care Can Exhaust Older Patients

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@gingerw

@mir123 Great article, and it does indeed address many of our concerns as an older population!

Things that have worked for me:
- Write it down! I don't like apps. I keep a notebook that goes to each appointment, writing down questions, answers, vitals, etc. You can't be too proud to rely on a support system that works for you.
- Keep a calendar with appointments and calls. I don't hope my memory will be enough, because it is sure to fail me at some point. In fact, I have a small calendar in my purse, and a more expanded one at my desk at home.
- If you cannot understand what is being said to you, ask for written. This will allow you to digest information on your own timeline.
- Try to coordinate your appointments, if you need to travel any distance for them. I am usually able to do this, and you'd be surprised at how helpful staff is in helping you get this done! Fewer trips, less stress, fewer miles.
- Enlist the aid of patient navigators when you can, or need to. If you feel you aren't getting answers to your concerns, or are being neglected, get them to help you! As a patient you deserve the best care possible.
Ginger

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Replies to "@mir123 Great article, and it does indeed address many of our concerns as an older population!..."

@gingerw - Thank you Ginger - could you expand on what a "Patient Navigator" is charged with doing for a patient?

I've seen them listed with their contact info at hospitals, doctors' offices, but wondered if they really can help, or can a patient actually get penalized (knowingly or unknowingly) for contacting them? Are they actually required to keep contacts from patients confidential?

Appreciate finding out more about this from your knowledge and position as a MCC Volunteer Mentor (and, as always, appreciate what you do here!)

I hope you are doing OK these days, too!