@daveshaw I have bought at least 2 maybe 3 pairs of hearing aids through TruHearing. Their aids are the latest and their staff representatives are knowledgeable and helpful. I could not find a good audiologist in their network 🥲 You are correct that the HAs are only as good as the audiologist that fits them. I drive 1 1/2 hrs to the Audi I found. She in not a TruHearing provider but it’s worth it to have them programmed for me correctly. She did not charge me to become her patient and program my HAs even though o bought thru TruHearing. Another Audi charged me $350.
What I’ve learned is you have to speak up - be proactive. My new Audi said she will work with me when it’s time to get new HAs.