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I have had same experience as many of you- reading about my office visit on the portal that did not agree with what actually happened. Even at Mayo- thorough exam that did not happen.
My current internist has a better computer program and it actually agrees with what happened.
Electronic medical records were forced upon the health care providers by insurance companies that wanted control over what testing is allowed and what can be charged for a typical visit.
Before I retired from Pediatrics we had gone through a few versions of the electronic records. All bad. Time consuming.
The old handwritten notes only covered what was done and it was easier to follow.
These electronic records only benefit the insurance companies.
Replies to "I have had same experience as many of you- reading about my office visit on the..."
I have MCTD and have found it is useful to give the new Dr copies of labs and notes from previous medical issues to scan into their systems. As I've aged (now 71), I am starting to keep better records as it eases My decision making.
I go in and read my Dr. notes. And I read the note that my orthopedist wrote. This is part of it. He said that their arthritis protocol was discussed with me, consisting of: low impact exercise, glucosamine/chondroitin sulfate/ASU, NSAIDS and weight loss. He said all of my questions were answered and I am pleased to move forward with the plan. None of this happened. I have other notes saying things that never happened. It is thoroughly disgusting. All I can say is , “ I have only just begun.” @rnlorena
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What I believe is that the insurer and TPAs have set rates and have defined what procedures-actions are reflected in that approved fee - say for a follow-up visit on a chronic condition (like post surgery for Lung cancer). The Docs fear if they do not reference each action or procedure in their visit summary, they will somehow be gigged by the Insurer. So they document it - even it did not occur.
That may not be exactly it but I think it’s in that neighborhood