#MayoClinicNeuroChat on Acoustic Neuromas with Dr. Weisskopf

Fri, Apr 28, 2017
1:00pm to 1:30pm ET

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Dr. Peter Weisskopf, Neurotologist, at Mayo Clinic in Arizona discusses Acoustic Neuromas.

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@jherara

I just received a message that I can’t play this video. I sometimes have difficulty with FB Live. Will you have a YouTube, other video format or written transcript available after the live chat?

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No. I received a “Video Unavailable Sorry, This video could not be played” message. Again, this is a problem I’ve had intermittently with the video format you used for this chat and the Facebook suggestion to solve it never work. Should I just assume that there won’t be any other version or transcript available?

REPLY
@jherara

I just received a message that I can’t play this video. I sometimes have difficulty with FB Live. Will you have a YouTube, other video format or written transcript available after the live chat?

Jump to this post

Did you log into Mayo connect using your log in info? Then it allowed you to take part in the live stream on FB (also logging into FB). I believe the video will be stored on those websites to watch. Hope you get to access, it was very informative.

REPLY
@jherara

I just received a message that I can’t play this video. I sometimes have difficulty with FB Live. Will you have a YouTube, other video format or written transcript available after the live chat?

Jump to this post

Hi Monirose, Yes. I was logged in. I eventually was able to access the non-live video stored on your FB page. It crashed Flash on the first attempt, but eventually it started working. I’ve decided I’m going to wait until tomorrow to watch it elsewhere though since there are now some problems with slow playback. As for particpating in the FB Live stream: That’s been an intermittent problem as I mentioned above where it works sometimes and then it doesn’t, but during this event I didn’t even think to try your FB page b/c I was trying to use the embedded video area above. I honestly didn’t realize for that you were using FB Live when I signed up for this event.

Hi Colleen: I apologize if I came off too strongly earlier. Today has been a bad day with my blood pressure going up combined with rapid changes in barometric pressure. I honestly could not figure out why you didn’t understand what I meant and the lack of access to the live stream and repeating myself was making me more and more irritable. I now see that I was a bit confusing when I said that I could “see” that it was playing: I meant that obviously I could tell from what people were saying that it was apparently working for others. I thought I had been really clear though when I originally said that I couldn’t play the video. Anyway, I know that you were just trying to help. Thank you.

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