Protocols at the point of care are changing frequently. Call and ask for guidance from a front desk person so you know how to navigate the process as it changes. The last treatment my dad had in Mayo FL (last week), more care professionals were wearing masks. This was comforting to him. Visitors should know that there are signs posted on the road leading into campus that indicate visitors are asked to stay away from the hospital and ER. It's not clear whether visitors are discouraged from accompanying a patient who is receiving outpatient infusions, for example. In the Mangurian building in FL, there is a table set up right by the entrance to query people on their health status, etc. Out of an abundance of caution, I chose to forgo accompanying my dad during his daylong visit. I did not want to be exposed to the virus. Normally I would help him get from labs to in-person clinical encounter to infusion clinic. He is able to handle this on his own for the most part fortunately. I don't know what we would do if he was not able to move under his own power. Perhaps a volunteer would be available to help? Fortunately my dad was able to acquire masks from a local pharmacy. These are hard to come by. It would be nice if Mayo provided PPE to patients with underlying conditions. This may be the case. I did not inquire at the entry checkpoint.
I need to travel back to my home state and return in a week. When I do, I will quarantine for 14 days in a vacation rental. Then I will be available to be the designated driver for the next monthly infusion appointment. Traveling and caregiving is a lot more complicated now. Plan accordingly.
Most other visits are telemed now. This is a huge challenge for both patient and provider. Once the technical hurdles are dealt with, the encounter quality and level of care is just as good as in person from the patient's perspective. We should have been doing this all along.