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Sun, May 24 7:34pm · Hearing Loss: Come introduce yourself and connect with others in Hearing Loss

Most medical centers now have Patient Portals, what are what I think you are referring to as their websites.
I communicate with all my doctors and my audiologist through the portal. I make appointments, see test results, can address specific questions to the doctor or staff.
It’s a question of patient privacy. Regular email is not secure. Email through the portal is. It’s a huge benefit to patients in general — all the information is there for you to refer to at any time – and it’s an even bigger benefit to people with hearing loss.
It does take a little work to figure it all out – passwords and so on – but once you get it set up it’s very easy.

Sun, Apr 26 6:07pm · Hearing Loss: Come introduce yourself and connect with others in Hearing Loss

That’s an aberration. Most people find Costco audiologists well informed and sympathetic. It’s really too bad you encountered that. Don’t give on hearing aids.

Nov 29, 2019 · Smartphone question: Which one is best for hard of hearing people? in Hearing Loss

@kmgiamei, So sorry for your situation. It's very difficult adjusting to hearing loss after a medical emergency. I would not rely on any smart phone to alert your husband in case of a fall. You should get one of the medical alert necklaces or bracelets so all you have to do is press the emergency button.
A smart phone can be really helpful for lots of other things though.
First, make sure you know who your cell service provider is before you buy a phone. We have only Verizon service where I live, so an ATT plan would be useless.
Second, the iPhone has traditionally had more hearing-friendly features but Android is catching up. I have an Oticon hearing aid and an iPhone 6. The phone sends the voice directly to my ear. It works really really well. I haven't heard as well on the phone for decades.
Third, there is a very good free smart-phone captioning service, called Innocaption. https://www.innocaption.com/. You can get it for iPhone or Android. It provides live captioning by humans (not computer generated) and it's very accurate. At busy times they may have to give you a voice to text automated system but that's rare.
And fourth, try SonicCloud, another free app. Here's the link: https://www.soniccloud.com/. It helps make all sounds coming through the phone clearer.
There's so much technology and it can be hard to keep up. My HLAA chapter shares information on technology and it's really helpful. If there is an ALDA chapter near you, it also serves as a support group. Often users know better than providers what's going to work. But remember that not everything works for everyone, including brands of hearing aids. You just have to keep trying till you get one that works. It's exhausting but it's worth it!

Sep 23, 2019 · Hearing Loss: Come introduce yourself and connect with others in Hearing Loss

I agree with Johnny3 about the value of a good support system. Check out the website of the Hearing Loss Association of America, HLAA, to see if there's a chapter near you. The Association of Late Deafened Adults (ALDA) is also a good resource. hearingloss.org and https://alda.org/.

Sep 21, 2019 · Hearing Loss: Come introduce yourself and connect with others in Hearing Loss

Colleen, I've been trying to reply to @johnny3, but the system won't let me. You're the only person I can reply to. Can you tell me what I'm doing wrong?

Aug 14, 2019 · Speech-to-text Apps in Hearing Loss

I haven’t used it in that large a group, but I have used it for smaller meetings where a lot of technical language was used. I can hear enough to know that it was surprising accurate.

Aug 5, 2019 · Speech-to-text Apps in Hearing Loss

I'm late coming to this discussion so it's possible no one is paying attention anymore. You do need a smart phone for these apps but the apps are free.
The two I have used are Google Transcribe and Otter Voice.
I bought a cheap ($50) Android for Google Transcribe. Like Shari Eberts, I wrote enthusiastically about it on my blog. I was thrilled to have any kind of speech to text app after all these years. I chose not to get phone service on the Android, however, since I already have an iPhone and phone service would have greatly added to the expense. That meant I had to have wifi to get Google Transcribe, and often it wasn't available.
Now I have Otter Voice on my iPhone and I'm impressed. You need cell or wifi. Smart Phones work fine on wifi. You can even make and receive calls by going into settings and allowing wifi calling. Unlike Transcribe, Otter Voice puts a line break between each speaker, it can identify them if you give a name (otherwise it's "Speaker 1", Speaker 2, etc.) and it even punctuates. I used it in a complicated meeting of four people recently where a lot of technical terms were used. I was amazed at how accurate the transcription was.
On the subject of live captions, Innocaption has also been life-changing for me. I have had a desk captioned phone for years, but I have never been able to use my smart phone for calls. Now, thanks to Innocaption, I can make calls anywhere and have live captions.
Innocaption and Otter Voice are free. You can pay to upgrade if you use them a lot and want additional features

May 2, 2019 · Hearing Loss: Come introduce yourself and connect with others in Hearing Loss

@nicolet, the AG Bell Foundation is an excellent place for information about families and children with hearing loss. https://www.agbell.org/.