Where to start with addressing a bad hospital experience
When I was in the ICU a couple of years ago I had a bad experience one night that has been haunting me recently as the covid crisis has been dredging up memories for me.
A nurse and ma thought I couldn’t hear them and talked about what a waste I was because I was younger and brain damaged. I had ICU psychosis, but not any severe brain damage. They were angry that I had pulled out an IV so they called in the parking lot police and had me tied up. They all stood around and laughed about how handy it is to know how to tie knots. This experience haunts me. It amazes me that any nurse could be so cruel.
I would like to report this incident to the hospital, but I don’t know where to start. Human Resources? Any thoughts?