Weird Emails from Mayoclinic Connect?

Posted by Z @zeiracorp, Apr 3 6:36am

This morning I have several emails which look like they are from this forum but they have weird addresses. I did not open them, but when I marked them as "read" they disappeared. Anybody else?

WEIRD MAYOCLINIC EMAILS

@zeiracorp, what you are showing are the mail server domain names. Normally they don't show unless your email program is not showing the Sender description which should be Mayo Clinic Connect. Yours is just showing the sender email address which includes the "@…" domain name. If you expand the field do you see Mayo Clinic Connect to the left of the sender email address?

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John, I know what they are. I just don't know why they're were displaying like that. No, the sender name does not display. I cleared the cache & history, re-started the browser and logged back into everything and the problem seems to have gone away. The name is displaying on new emails. It was only the emails from Mayo Clinic Connect, nothing else. The weird emails re-appeared when I re-logged in, but the name is still missing off of those. I don't like weird. Weird translates to suspicious in my experience. (not suspicious of this forum,but of who/what might be in between me and this location). They're out there, sitting in their mothers' basements tapping away. Thanks.

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@zeiracorp

John, I know what they are. I just don't know why they're were displaying like that. No, the sender name does not display. I cleared the cache & history, re-started the browser and logged back into everything and the problem seems to have gone away. The name is displaying on new emails. It was only the emails from Mayo Clinic Connect, nothing else. The weird emails re-appeared when I re-logged in, but the name is still missing off of those. I don't like weird. Weird translates to suspicious in my experience. (not suspicious of this forum,but of who/what might be in between me and this location). They're out there, sitting in their mothers' basements tapping away. Thanks.

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@zeiracorp this is an issue that we have had occasionally, particularly with Gmail users. For a 24 hour period Gmail decides to show the sender domain name ( for example 9443+149351825@n1.hubapplication.com) rather the the sender name (Mayo Clinic Connect). n1.hubapplication.com is the email service we use to send emails from Mayo Clinic Connect. The random number before the @ is the identifier of that particular thread and post, so that when you click VIEW & REPLY in your email, you are taken directly to the post quoted in the email.

Our tech support team has looked into the issue in the past and unfortunately it is a control within Gmail and not something in our system that we can remedy.

You can safely click these emails. They are from Mayo Clinic Connect. But I realize that it is unsettling to see the "undergarments" of the domain server instead of the usual Mayo Clinic Connect as the sender. It should right itself within 24 hours.

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@colleenyoung

@zeiracorp this is an issue that we have had occasionally, particularly with Gmail users. For a 24 hour period Gmail decides to show the sender domain name ( for example 9443+149351825@n1.hubapplication.com) rather the the sender name (Mayo Clinic Connect). n1.hubapplication.com is the email service we use to send emails from Mayo Clinic Connect. The random number before the @ is the identifier of that particular thread and post, so that when you click VIEW & REPLY in your email, you are taken directly to the post quoted in the email.

Our tech support team has looked into the issue in the past and unfortunately it is a control within Gmail and not something in our system that we can remedy.

You can safely click these emails. They are from Mayo Clinic Connect. But I realize that it is unsettling to see the "undergarments" of the domain server instead of the usual Mayo Clinic Connect as the sender. It should right itself within 24 hours.

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Thanks very much. I had sort of narrowed it down to Google. That solves the issue and sets my mind at ease regarding it. I've had some VERY bad experiences in the past online (not here) which makes me more than a little paranoid of anything that doesn't act right. The past few days I've had some weirdness go on with my computers. Others I know have also had it. That makes me even more paranoid (not clinically).

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