MAYO CLINIC APPOINTMENTS

Posted by grandmaR @grandmar, Feb 11, 2018

I have requested an appointment at the Mayo Clinic in Jacksonville, FL. I have been rejected 4 times. I was hoping to get information by a doctor on the latest and greatest methods for dealing with spinal issues. Apparently, they have a quota on how many patients they will take with a certain ailment.

I know they have the Pain Rehab, but that is not what I wanted to be involved with at this time.

Has anyone been able to get an appointment? If so, Where? When? How?

Thanks
Ronnie

Hi @grandmar,

First, I am sorry to hear that you have been unable to get an appointment at Mayo Clinic Jacksonville. Over the last few years, Mayo Clinic has experienced unusually high demand for appointments, which has exceeded our capacity. We are in the process of addressing the issue. Although it may be frustrating, it is suggested that you consult your personal physician for an examination and should you have or develop a specific problem, your physician can help determine whether a consultation or examination is needed at Mayo Clinic. @grandmar, if you don’t mind me asking, have you talked about a referral or seeking an appointment with Mayo Clinic with your current provider? You may also want to check out the following discussion as well, https://connect.mayoclinic.org/discussion/couldnt-get-appointment-at-mayo-clinic/.

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Hello!
My PCP does not take care of my back issues. I go to a pain doctor. I know what is wrong and where the issues are. I have stenosis in the lumbar and cervical spine, slipped discs, bone spurs and osteoarthritis. There are other issues but I cannot pronounce them.

I have been seeing pain doctors for the last 6 years or so. I’ve been to 5. The first 3 were in New Jersey, where I lived. Those docs did steroid injections and radio ablation. I also went for therapeutic massage, chiropractor, land and aquatic pt and acupuncture with cupping. Nothing worked. Before I moved to Florida, my pain doc suggested I get a spinal stimulator. I did go through the trial period.

When I moved to Florida, 3 1/2 years ago, I asked the stimulator rep if she knew of any pain docs who used her device. She put in touch with a pain doc down here. He felt I didn’t need one, yet. So, I continue with injections that did not give me satisfaction. I was so frustrated that I started doing some research. I found a pain doc about 2 hours away. He was a miracle. He gives me injections in my lumbar spine. I am usually good 8-12 weeks although that was not true for my last shot. As for my cervical spine, we have not been as lucky. He did facet injections, epidural and radio ablation. Nothing works and I continue to get severe headaches that wake me up very early each morning.

About 6 years ago, I went to see a specialist at Johns Hopkins. At that time, he said my cervical was a lot worse than my lumbar. He said it was not a question of if I needed surgery but when. Since I have had no luck getting into Mayo, my hubby and I have decided to see a neurosurgeon. I saw him last week. He said we should do the cervical first since I can get some relief in the lumbar. The doc will remove 2 discs and replace them with 2 artificial discs.

So, I have caught you up. I live with chronic pain which had impacted my life.

Ronnie

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@JustinMcClanahan

Hi @grandmar,

First, I am sorry to hear that you have been unable to get an appointment at Mayo Clinic Jacksonville. Over the last few years, Mayo Clinic has experienced unusually high demand for appointments, which has exceeded our capacity. We are in the process of addressing the issue. Although it may be frustrating, it is suggested that you consult your personal physician for an examination and should you have or develop a specific problem, your physician can help determine whether a consultation or examination is needed at Mayo Clinic. @grandmar, if you don’t mind me asking, have you talked about a referral or seeking an appointment with Mayo Clinic with your current provider? You may also want to check out the following discussion as well, https://connect.mayoclinic.org/discussion/couldnt-get-appointment-at-mayo-clinic/.

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I could not get in there either. I was looking g at mis for lumbar spine as I have RSD a d I don't want to disturb a y nerves. I have been to mayo before. I have a mayo number and they turned me down.

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@suerc

I could not get in there either. I was looking g at mis for lumbar spine as I have RSD a d I don't want to disturb a y nerves. I have been to mayo before. I have a mayo number and they turned me down.

Jump to this post

@suerc
Hi!
It's been some time that I last posted on this site.
After trying numerous times to get into Mayo (Jacksonville), I found a neurosurgeon to help me.
I could not take the pain any longer and my wonderful pain doc could no longer help.
After a cervical and lumbar spine surgeries, I am no PAIN FREE!!!!!!!!!!!!!!!!!!!!!
This is the first time I can say this in more than a decade.
Don't get me wrong, I still have major issues with my spine, but it is NOT causing me any pain!!!
I could have another surgery to correct the problems, but there is no guarantee it will help or that it will not cause my pain to return.
The surgery is an elective procedure, so I am not willing, at this time, to take the chance.
Mayo is off the table since they rejected me about 4 times.
I have my doc and I am very pleased!!!!

Ronnie (GRANDMAr)

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@suerc

I could not get in there either. I was looking g at mis for lumbar spine as I have RSD a d I don't want to disturb a y nerves. I have been to mayo before. I have a mayo number and they turned me down.

Jump to this post

@seurc, same thing happened to me. In spite of having two TKR and various other surgeries at Mayo, I was turned away.

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Here’s my experience with trying to get an appointment at Mayo Clinic in Jacksonville. I called in December to see if I could make an appointment for January when I would have Medicare for my insurance. The person said they were unable to do this. I then asked how long it would take to see a neurologist and the person said there was only a 10 day wait.

I called again in early January to make an appointment. After telling the person I had Medicare for my insurance, I was told, “The schedule is full.” When I relayed what I had been told in December, I still got the same response. I was encouraged to see someone in their network or to go back to my own doctor. No, thank you. I called once more after that and received the same response.

I googled to see if it was permissible to limit the number of Medicare patients, and found that it was. I even saw that the CEO of Mayo made a speech to its employees to give priority to non-Medicare patients.

Fortunately, I live in an area where I don’t have to travel far to be treated by an excellent neurologist. That is what I did.

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