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jbean1
@jbean1

Posts: 2
Joined: Apr 01, 2016

I will be back at Mayo-Rochester on Monday

Posted by @jbean1, Mar 31, 2016

I will be back at Mayo-Rochester on Monday. I need to know who I should see first thing in the morning. Last October I was an in-patient. I was in Francis at St Mary’s for about 12 hours while a bed opened up elsewhere. I asked for some water. What I got was: the water and getting raped mentally by the staff. This happened all night and into the next morning. What to do? I don’t want to see anyone else treated like I was that day.

REPLY

@jbean1, welcome to Connect, an online community where patients can talk with other patients, ask questions and share experiences. For example, you might like to join this thread https://connect.mayoclinic.org/discussion/what-do-you-do-for-major-and-socially-phobic-depression-and-anxiety/ where you’ll meet @jbyrd, @twptrustrek, and @mlemieux.

Your experience last October sounds unimaginable. Kudos to you for preparing for your visit on Monday. For your scheduled appointment next week, were you provided with information about where to check-in?

Liked by jbean1

Hi @Colleen Young, I found my way to my appointment. I was disappointed that instead of listening to me about being raped and violated by Mayo Clinic Staff, I was thought to be psychotic. After all, no one could possibly be raped and violated by Mayo Clinic Staff. Well it did happen, and no one would listen to the entire experience from start to finish while I was hospitalized at Mayo for 13 days earlier this year. At least I got Kudos from you!!!

@jbean1

Hi @Colleen Young, I found my way to my appointment. I was disappointed that instead of listening to me about being raped and violated by Mayo Clinic Staff, I was thought to be psychotic. After all, no one could possibly be raped and violated by Mayo Clinic Staff. Well it did happen, and no one would listen to the entire experience from start to finish while I was hospitalized at Mayo for 13 days earlier this year. At least I got Kudos from you!!!

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JBean, I might suggest you take this issue to the Office of Patient Experience. You can call them between 8 am and 5pm at this number 507-284-4988.

Liked by overwhelmed

@jbean1. please, please act on Colleen’s suggestion to call the Office of Patient Experience! It is important that someone listens to you!
Perhaps they were so startled by the word “rape” that they did not listen beyond that to hear that you meant “mentally” & not physically like most people tend to use it in the context of.
Remember that you are talking about their co-workers and they may be more than a little defensive at one of their co-workers being accused of “rape” . Perhaps the use of another word that still expresses how you felt would be best in order to get the full attention of the listener, whomever they may be at the Mayo.
Also I would think that if this has happened before that The Office of Patient Experience would know. If it hasn’t happened before, perhaps you will be preventing it from happening again, to you or another patient. This is the last thing that someone needs when they are having issues that they are seeking help for, from the Mayo (in-patient).
All the best, I am interested in how it works out for you.

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