Learn how to use Mayo Clinic Connect
Request an Appointment
send me a message, I'll send one back, let's test this new Connect! 🙂
@migizi in reply to Colleen……thx again for your feedback but I have found no way to delete my messages except one at a time….my bell symbol will not allow me to do it any other way. I use an IPad if that makes any difference.
Jump to this post
@migizii have you tried restarting your iPad? See if that will clear things so that you can try deleting all again by going into your notifications but not by using the bell.
@migizii I just had another thought! When you try to “delete all” does it look like all the notifications have been deleted on the page but up in the bell it shows you still have all the number of notifications in red?
Do you then hit the back arrow to return to another page?? Try not hitting the back arrow. Instead, to return to the home page just touch the black, large print Mayo Clinic Connect in the upper left corner.
You’ll see that the notifications have been cleared. If you use that back arrow it will be returning you to a previous page and all the notifications WILL still be there. You need to actually get out of that page by going somewhere else, not just going ‘back’. Mayo Clinic Connect will take you to that home page…
I think someone may have answered this. I installed the Mayo Clinic App on my iPad a couple of years ago and just recently on my Android phone. Both apps were from a Mayo Clinic Online Community ad and both look and act a little differently. My Android app does not have a bell for instance.
When you want to clear notifications on any device touch your photo at the right hand top where it says @migizii . It will show you some options one of which is Notifications.
Select Actions down below in blue and it will give you the option to clear all notifications.
Select that and you will see a message that they are currently clearing all your notifications and you will get an email once done. I waited once after this message to see if the number of notifications cleared and it did…takes several seconds.
At that point I usually jump to my email to see if it was done. I can’t do this from my emails but have to go to the home page on both apps. Generally anytime you select a back button you are reverting backwards so don’t do that.
Maybe this will help. I also use Safari but I don’t think that should matter. I think each persons Home Page will look a little different and I just played around until I discovered how it operates.
BUT again, I can do none of this from my emails just delete them from my emails as I read (or not). I still go to the home page because the notifications are still there even if I have trashed them in my emails. Two separate things.
Hope I am making sense.
Thx! I think it worked but all my notifications through tonight are gone, but that’s okay! I will start from here😊😊😊
Thx! I did that and I no longer have any notifications!!!!!!
I'm sorry, yesterday on my iPhone I was searching for a group with the word Garden in it. Garden is actually a Discussion thread, where were were discussing daffodils. I'm finding it a bit frustrating to try to use my smartphone with Connect, please be patient with me!
The Champion Newsfeed, I like to read that , there are no posts available in it today? That is odd. There is no Mayo Clinic News today?
There's always news from Mayo Clinic, Erin. 🙂 But it looks like the newsfeed is not loading properly. Thanks for reporting.
I have 628 notifications today, I'll never read them all. No need to save so many! 🙂
Whoa! That’s a lot of notifications! Are you subscribing to every group? 😂
I don't think so, I'll go check!
I was signed up for alot, I cut back. I don't know how it got that way!
Create an account to connect with other patients and caregivers like you.Ask questions, get answers, and give and get support.Also follow blogs from Mayo Clinic experts.
Already have an account? Sign In