Exercise the New Connect

Posted by MGMolly @Erinmfs, Apr 3, 2021

Hi,

send me a message, I'll send one back, let's test this new Connect! 🙂

Interested in more discussions like this? Go to the Just Want to Talk Support Group.

@Erinmfs

I locked myself Erinmfs out of connect. My smartphone saved me, it remained logged in and I was able to reset my password. In the interim, I created a 2nd logon, NiceHat. NiceHat receives a summary email daily, erinmfs does not. I tried resetting those email settings in my erinmfs profile, that didn’t work?

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@Erinmfs - use the contact form and send a note describing what happened. Colleen or a moderator should be able to fix it for you. Here's the link but it's also at the bottom of every page in the footer.

https://connect.mayoclinic.org/contact-a-community-moderator/
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@Erinmfs

I locked myself Erinmfs out of connect. My smartphone saved me, it remained logged in and I was able to reset my password. In the interim, I created a 2nd logon, NiceHat. NiceHat receives a summary email daily, erinmfs does not. I tried resetting those email settings in my erinmfs profile, that didn’t work?

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Hi Molly,
Your digest for the @Erinmfs account was set to be received weekly. I have changed it to daily for you. Would you like me to merge your 2 accounts into one?

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@colleenyoung

Hi Molly,
Your digest for the @Erinmfs account was set to be received weekly. I have changed it to daily for you. Would you like me to merge your 2 accounts into one?

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yes, merge the 2 accounts into 1, I still don't receive daily emails?

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@Erinmfs

yes, merge the 2 accounts into 1, I still don't receive daily emails?

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I will merge the 2 accounts, Molly. You should start to receive digests daily starting tomorrow morning. I only made the adjustment today. 🙂

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thank you for trying, but no email today. I've checked my social media and promotion folders too, no mayo emails to me today.

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@Erinmfs

thank you for trying, but no email today. I've checked my social media and promotion folders too, no mayo emails to me today.

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Did you check your spam folder?

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@colleenyoung

Did you check your spam folder?

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yes, all checked. i dont receive that daily digest email.

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I am 72 had two knees replaced and now have arthritis of the back.any suggestions?

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@mooshymom

I am 72 had two knees replaced and now have arthritis of the back.any suggestions?

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Welcome @mooshymom, You mentioned arthritis in the back. I also have lower back issues from degenerative arthritis but it's mostly just aches and not too bad yet. There is a discussion you might find helpful.

-- What can I do about arthritis in neck and lower back?: https://connect.mayoclinic.org/discussion/arthritis-in-neck-and-lower-back/

Has your doctor provided any helpful suggestions like physical therapy or stretches and exercises that might help?

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