Curonix peripheral nerve stimulator for pudendal neuralgia

Hi. Three weeks ago I had a Curonix PNS implanted for pudendal neuralgia. I have yet to feel success. I’d love to hear from others who have had this implant and your results. Also, I am wondering what my expectations should be of contact with the reps. I have been in touch about every three days with updates because it’s not working and their response time has been within two full days. I feel that since I am in the stage of finding the right setting, I should hear back within a day.