Bob Vanourek
@bobvan
@bobvan
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Billing Issues with Medicare in Mayo AZ?
Bob Vanourek
@bobvan
@bobvan
Posts: 11
Joined: Feb 07, 2020
Thank you, Colleen. I will follow-up of these links you sent. I am quite disappointed, though, at the lack of instructions from Mayo on this cumbersome, hard-to-understand process. I understand it will be fixed in 2021, but navigating through this nightmarish process with such poor guidance from Mayo is disappointing for such a world-class organization.
Colleen Young, Connect Director
@colleenyoung
@colleenyoung
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Joined: Jul 23, 2014
Thank you, Colleen. I will follow-up of these links you sent. I am quite disappointed, though, at the lack of instructions from Mayo on this cumbersome, hard-to-understand process. I understand it will be fixed in 2021, but navigating through this nightmarish process with such poor guidance from Mayo is disappointing for such a world-class organization.
Bob, I understand your frustration. I wonder if this PDF would help answer some questions. It was written by Mayo Clinic in Jacksonville, but may still be applicable.
– Mayo Clinic, Medicare and You https://www.mayoclinic.org/documents/mayo-clinic-medicare-and-you/doc-20078770
In particular, see the worksheet starting on page 12.
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John, Volunteer Mentor
@johnbishop
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Bob @bobvan, I'm not sure I am reading your question correctly. Are you trying to compare the payment you receive from Medicare for the Mayo Clinic charges listed on your Mayo Clinic bill? I'm wondering if @healthytoday or @danab may be able to offer some suggestions as I believe they go to Mayo Clinic Phoenix for medical care.
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dandl48 Dave
@dandl48
@dandl48
Posts: 151
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Thank you, Colleen. I will follow-up of these links you sent. I am quite disappointed, though, at the lack of instructions from Mayo on this cumbersome, hard-to-understand process. I understand it will be fixed in 2021, but navigating through this nightmarish process with such poor guidance from Mayo is disappointing for such a world-class organization.
Bob Vanourek @bobvan, I feel your pain. I don't go to Mayo Phoenix by Rochester. In fact I'm leaving for the Hospital for my 4th of 5 SBRT Proton treatment shortly. You mentioned that things in AZ in 2021 will be changing, in what way? I would love to have Mayo AZ accept Medicare's rates since I live on the Oregon coast and to drive to Rochester is 2,200 miles and 4 days while I can make Phoenix in 2 days. Best of luck to you in your prostate problems. Dave
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Bob Vanourek
@bobvan
@bobvan
Posts: 11
Joined: Feb 07, 2020
Dave, thanks for your reply. I spoke to Ellen in Financial Services (844-217-9591). She told me Mayo Jacksonville used to not accept Medicare payments directly but they now do. She said Phoenix would begin to accept Medicare payments directly in 2021. I can't verify that, but maybe you can find out somehow. Good luck with your treatments too.
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dandl48 Dave
@dandl48
@dandl48
Posts: 151
Joined: Apr 10, 2016
@colleenyoung
@bobvan, how frustrating. I'm sorry that this is complicated.
I got this from an FAQ on Mayo's website https://www.mayoclinic.org/patient-visitor-guide/billing-insurance/insurance/faq
Does Mayo Clinic in Arizona accept Medicare insurance?
"Mayo Clinic has chosen to be a nonparticipating facility in Arizona, and thus does not accept assignment from Medicare Part B for out-of-state residents at its campuses in Arizona. Nonparticipating means that Mayo Clinic does not accept the Medicare approved amount as payment in full."
I might suggest that you contact billing at Mayo AZ for assistance https://www.mayoclinic.org/patient-visitor-guide/billing-insurance/contact-us
There are several members here in the prostate group who get care in AZ. I hope others can give first-hand experience.
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