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thull
@thull

Posts: 32
Joined: Aug 24, 2018

Appointment frustration

Posted by @thull, Mon, Aug 27 1:06pm

Have been trying to get an appointment at Mayo in Phoenix and am very frustrated. Last week, I called the appointment desk to schedule with a gastro. Was told they were all booked thru October and November calendar had not been opened up. Will have to keep calling to see if there are any cancellations, everyday. Did the online appointment request which is supposed to have somebody contact you within 2 business days. That didn't happen so I called back today. After waiting on hold 25 minutes , a nice lady starts taking all my info to get me in the system and then disconnects the call. I call back and after another 20+ minute wait, another lady tells me they are now booked through November and the December calendar is not open, She doesn't know when it will open and I will have to keep calling back everyday. Anybody have any suggestions or have you also experienced this? I feel like giving up

REPLY

OMG! Do they have a social worker? Will your doc call? Ask both your oncol and primary? Will GOD call? Beg, beg, beg…

@ginpene05

OMG! Do they have a social worker? Will your doc call? Ask both your oncol and primary? Will GOD call? Beg, beg, beg…

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I got in! Praise God! I called yesterday afternoon and the girl put me on hold for a couple of minutes, then came back and said the have an appointment 9/18! Then a few minutes later the appt person that I had spoken to the day before called me and told me she had been watching the appointments all day and was going to call me with the appointment , and she saw that somebody had already plugged me in. I cried

@thull

I got in! Praise God! I called yesterday afternoon and the girl put me on hold for a couple of minutes, then came back and said the have an appointment 9/18! Then a few minutes later the appt person that I had spoken to the day before called me and told me she had been watching the appointments all day and was going to call me with the appointment , and she saw that somebody had already plugged me in. I cried

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Yah! Just a few weeks. Let me know how it goes!

@ginpene05

Yah! Just a few weeks. Let me know how it goes!

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Will do!

@ginpene05

Yah! Just a few weeks. Let me know how it goes!

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@ginpene05 appointment went well, seeing nutritionist on Friday, they want me on a low residue diet for now. Had labs done and Dr wants to do some imaging and a colonoscopy to see how things look on the inside. I was very impressed with how organized the Mayo Clinic is

So glad to hear that things are finally rolling along. Let me know what they say.

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