Hello @amandaburnett! Cigna called the pharmacy and it said that the drug is a controlled substance so I had to call my doctor and have it call the pharmacy telling it about the loss of pills. When I told my nurse practitioner this she said she'd be in the red if she did that. She called the pharmacist a year ago saying I lost pills down the drain but she won't admit that. She did call a pharmacist. He said I could pick up the medicine two days early. At this point I'm one pill short. I'll have to go to the pharmacy sometime when I know a nicer pharmacist will be there so the Zolpidem can be filled either a day or two ahead.