Mentor Teleconference - October 2017

Mentor Teleconference - October 2017

Wed, Oct 11, 2017
12:00pm to 1:00pm CT

Description

Oct 11 we held our second Mentor & Moderator Teleconference
Topics discussed
1. Introductions Round Robin - 10 minutes
Tell us your name and primary group, and then answer these 2 questions in 30 seconds or less.
  • What aspect of your personality or skill set do you feel adds the most value to Mayo Clinic Connect?
  • What is your favorite past time or activity that helps you re-energize and reconnect with you? (feel free to upload pictures to show us 🙂
2. Creating the Kitchen Table Talk - 10 minutes
How to successfully move conversations from one-on-one to include everyone at the table.
Open discussion about what's working well in your groups and what you'd like to see improve. Let's focus on the social interactions for this discussion and the technology as secondary.
3. Working Better Together - 10 minutes
Shifting roles and responsibilities of the Moderators. What does this mean to Mentors?
What resource, tool or support would like to have to help you in your role as a Mentor?
4. New stuff and ideas: Show and tell - 10 minutes
What's new on Connect? What's coming?
Member Spotlight - a new feature, looking for writers
5. Final Thoughts - 10 minutes
Open discussion
Any of the topics above could take the full hour to discuss. I encourage you to start the conversation here to help us focus our discussion during the teleconference. As always, these are ongoing discussions. I welcome your thoughts.
@colleenyoung

Teresa, I'm so glad that you set the ball in motion here to get the teleconference discussions started before Wednesday. I invite others to share their thoughts on my questions above, especially those of you who cannot make the call: @johnbishop, @vdouglas and @llwortman.

Kitchen Table Talk
I like Teresa's example of kitchen table talk (https://connect.mayoclinic.org/discussion/things-to-monitor-what-to-tell-your-doctor/).
@mentioning everyone in your group works well for small burgeoning groups. However as groups get larger, this may no longer tenable. But you can @mention a subset of members. Inviting multiple people to discussions gives everyone the confidence (even lurkers) to contribute. It recognizes that everyone has something valuable to add. This also eliminates any one person being the sole person responding to every post.

I call this kitchen table talk. I often use analogies of in-person situations when referring to online communities. A large group sitting around the dining room table or kitchen table offers a great visual. Around a table everyone jumps into the fray. You might start a one-on-one conversation with the person next to you. Then someone across the table joins in, making it a 3-way conversation. Naturally as more people join in, you also listen and jump in only where and when you have something to contribute. The onus is not on you to respond to each person after they have spoken. That would be weird at a kitchen table wouldn't it? I look forward to discussion the inherent risks in that behavior and how to encourage healthy kitchen table talk.

What is working well in your groups?

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I love birdies. always trying to get that perfect shot.

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I think this is where I post my profile. My primary group is head and neck cancer but I'm also interested in all things cancer and in coping with serious disease.

My skill set? Hmmm. I like to write. Used to be an English teacher ... all those years of writing school reports have given me heaps of practice. I try my best to empathize with people because I don't want others to experience the confusion, isolation and distress I've been through at different stages of my cancer journey. With my group in NZ I'm learning new skills in advocacy and new concepts like participatory medicine where the patient's voice is heard. I understand how bewildering it is to be up against a medical hierarchy when you are feeling scared and vulnerable.

In my free time I enjoy reading both fiction and non-fiction and belong to a book club. I love physical exercise, especially long distance walking and hiking in the outdoors. I'm a bird-lover, enjoy photography and - probably shouldn't admit this - I am fascinated by politics and current affairs.

My head and neck cancer has affected my appearance, speech (minimal) and eating/drinking but fortunately I have been able to continue with my interests. I count myself as lucky.

Look forward to meeting you in future teleconferences.

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@jamienolson

Good morning!
I apologize for my participation absence yesterday. It was great to hear everyone's voices! I was listening to all of you while driving to a class for EPIC training. Here is my post conference contribution.

My primary groups are eye/ ENT and visiting mayo clinic

What aspect or skill set do you I feel ads the most value to mayo clinic connect?

I feel that my skill set that benefits me most is empathy and compassion. I feel able to really connect with members and or mentors.

The aspect that I feel adds the most value to my work on mayo clinic connect is my view from being a clinical assistant for 17 years and seeing what patients experience firsthand while living with a medical history. I feel I add most value to conversation on connect when I can suggest to a member to advocate for themselves. Being a clinical assistant for so long I have seen alot of patients that don't know how to advocate or don't ask enough questions from their providers. Or don’t follow up with appointments or are embarrassed to not understand what their provider has consulted about in the office and in turn come to mayo Clinic Connect and ask what their doctor meant by….. I believe that being a patient there's a lot of vulnerability and a large amount of responsibility in seeking answers for your health care and asking questions when you don’t understand- and this should be a priority for everyone. I really enjoy encouraging members to do this and makes me feel helpful.

In my free time I enjoy creating pottery. Working dual positions as a clinical assistant and in social media, my positions keep me very busy. It's a loud and very active work environment and while I am working with Clay on a pottery wheel it helps me to be creative, quiet my mind and not to think about anything.

Again, great hearing from all of you yesterday. 🙂

Jamie

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@jamienolson Hello Jamie! I was just re-reading over the Mentor posts this a.m. I would love to see pics of your pottery. You can post images here. I saw a gallery from pottery students at VCU in Richmond, Va. a few years back. The display was not common vessels, but very imaginative works. I think I would like to do something like that. I hope you are doing well these days. Thank you for being a mentor!

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@hopeful33250

Hi All: As I will not be able to join in the conference call on Wednesday, I asked Colleen if I could contribute some of my thoughts through a post, so here goes:

Hi, my name is Teresa, @hopeful33250, and my primary groups are Parkinson’s and Neuroendocrine Tumors (NETs).

What aspect of your personality or skill set do you feel adds the most value to Mayo Clinic Connect?
I feel that my curiosity, search for knowledge and persistence to find answers are strengths that I bring into my mentor position. I’m not afraid to talk to doctors when they are not clear or when I question their ideas. As a result, I have caught diagnoses when doctors did not think there was anything wrong. As a result, I seek out doctors who are willing to listen and work with me (I’ve dropped a few doctors along the way and developed some new medical relationships). I always encourage my group to seek 2nd opinions when they are in doubt. Encouraging others to be proactive is important to me.

My favorite pastimes are spending time with friends, family, music, movies and books. I’m also part of a Parkinson’s Dance Class – great fun! As far as music, I am a volunteer with Therapy Choirs of Michigan, http://www.therapychoirs.org, which helps people heal from traumatic brain injuries and neurological problems through music. Maybe at our next May meet-up meeting in Rochester a few of us can get together and sing at a Karaoke place! Wouldn’t that be fun?

As far as “creating the kitchen table talk” I try to maintain a list of the folks in my 2 groups (keep them in a word document) and when we have a new member, I post all of their user names (with the @ sign) and invite them to welcome the new member or perhaps share some of their experiences. Some members will do it, and some won’t, but I keep trying (persistence is the name of the game). I also look for articles from websites that I feel might be educational and helpful and I’ll post it as a “new discussion” and invite everyone to read and comment. That has worked beautifully in many cases.

I hope

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@hopeful33250 Hi Teresa, will post pics of my art some day (soon, I hope) to share.

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@hopeful33250

Hi All: As I will not be able to join in the conference call on Wednesday, I asked Colleen if I could contribute some of my thoughts through a post, so here goes:

Hi, my name is Teresa, @hopeful33250, and my primary groups are Parkinson’s and Neuroendocrine Tumors (NETs).

What aspect of your personality or skill set do you feel adds the most value to Mayo Clinic Connect?
I feel that my curiosity, search for knowledge and persistence to find answers are strengths that I bring into my mentor position. I’m not afraid to talk to doctors when they are not clear or when I question their ideas. As a result, I have caught diagnoses when doctors did not think there was anything wrong. As a result, I seek out doctors who are willing to listen and work with me (I’ve dropped a few doctors along the way and developed some new medical relationships). I always encourage my group to seek 2nd opinions when they are in doubt. Encouraging others to be proactive is important to me.

My favorite pastimes are spending time with friends, family, music, movies and books. I’m also part of a Parkinson’s Dance Class – great fun! As far as music, I am a volunteer with Therapy Choirs of Michigan, http://www.therapychoirs.org, which helps people heal from traumatic brain injuries and neurological problems through music. Maybe at our next May meet-up meeting in Rochester a few of us can get together and sing at a Karaoke place! Wouldn’t that be fun?

As far as “creating the kitchen table talk” I try to maintain a list of the folks in my 2 groups (keep them in a word document) and when we have a new member, I post all of their user names (with the @ sign) and invite them to welcome the new member or perhaps share some of their experiences. Some members will do it, and some won’t, but I keep trying (persistence is the name of the game). I also look for articles from websites that I feel might be educational and helpful and I’ll post it as a “new discussion” and invite everyone to read and comment. That has worked beautifully in many cases.

I hope

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I can’t wait to see the pics of art! How fun! Thank you for sharing!
linda

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@colleenyoung

Teresa, I'm so glad that you set the ball in motion here to get the teleconference discussions started before Wednesday. I invite others to share their thoughts on my questions above, especially those of you who cannot make the call: @johnbishop, @vdouglas and @llwortman.

Kitchen Table Talk
I like Teresa's example of kitchen table talk (https://connect.mayoclinic.org/discussion/things-to-monitor-what-to-tell-your-doctor/).
@mentioning everyone in your group works well for small burgeoning groups. However as groups get larger, this may no longer tenable. But you can @mention a subset of members. Inviting multiple people to discussions gives everyone the confidence (even lurkers) to contribute. It recognizes that everyone has something valuable to add. This also eliminates any one person being the sole person responding to every post.

I call this kitchen table talk. I often use analogies of in-person situations when referring to online communities. A large group sitting around the dining room table or kitchen table offers a great visual. Around a table everyone jumps into the fray. You might start a one-on-one conversation with the person next to you. Then someone across the table joins in, making it a 3-way conversation. Naturally as more people join in, you also listen and jump in only where and when you have something to contribute. The onus is not on you to respond to each person after they have spoken. That would be weird at a kitchen table wouldn't it? I look forward to discussion the inherent risks in that behavior and how to encourage healthy kitchen table talk.

What is working well in your groups?

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@alpaca, We had an owl in our pine tree right off patio last night. I would have loved to get a picture of it! Rosemary

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@alpaca

I think this is where I post my profile. My primary group is head and neck cancer but I'm also interested in all things cancer and in coping with serious disease.

My skill set? Hmmm. I like to write. Used to be an English teacher ... all those years of writing school reports have given me heaps of practice. I try my best to empathize with people because I don't want others to experience the confusion, isolation and distress I've been through at different stages of my cancer journey. With my group in NZ I'm learning new skills in advocacy and new concepts like participatory medicine where the patient's voice is heard. I understand how bewildering it is to be up against a medical hierarchy when you are feeling scared and vulnerable.

In my free time I enjoy reading both fiction and non-fiction and belong to a book club. I love physical exercise, especially long distance walking and hiking in the outdoors. I'm a bird-lover, enjoy photography and - probably shouldn't admit this - I am fascinated by politics and current affairs.

My head and neck cancer has affected my appearance, speech (minimal) and eating/drinking but fortunately I have been able to continue with my interests. I count myself as lucky.

Look forward to meeting you in future teleconferences.

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Ah, Maureen: Teachers unite. @rosemarya is also a teacher and an avid hiker. Anyone else? And you will find a shared interest in bird-watching and photography with @johnbishop.

I have enjoyed reading some of your blog posts about patient advocacy and the patient role in participatory medicine. For anyone interested, please see some of Maureen's writing here: http://headandneck.org.nz/members/MaureenJansen

Maureen, you may be interested in fellow blogger @cynaburst writings too https://hcmbeat.com/

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@alpaca

I think this is where I post my profile. My primary group is head and neck cancer but I'm also interested in all things cancer and in coping with serious disease.

My skill set? Hmmm. I like to write. Used to be an English teacher ... all those years of writing school reports have given me heaps of practice. I try my best to empathize with people because I don't want others to experience the confusion, isolation and distress I've been through at different stages of my cancer journey. With my group in NZ I'm learning new skills in advocacy and new concepts like participatory medicine where the patient's voice is heard. I understand how bewildering it is to be up against a medical hierarchy when you are feeling scared and vulnerable.

In my free time I enjoy reading both fiction and non-fiction and belong to a book club. I love physical exercise, especially long distance walking and hiking in the outdoors. I'm a bird-lover, enjoy photography and - probably shouldn't admit this - I am fascinated by politics and current affairs.

My head and neck cancer has affected my appearance, speech (minimal) and eating/drinking but fortunately I have been able to continue with my interests. I count myself as lucky.

Look forward to meeting you in future teleconferences.

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🙂

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@alpaca

I think this is where I post my profile. My primary group is head and neck cancer but I'm also interested in all things cancer and in coping with serious disease.

My skill set? Hmmm. I like to write. Used to be an English teacher ... all those years of writing school reports have given me heaps of practice. I try my best to empathize with people because I don't want others to experience the confusion, isolation and distress I've been through at different stages of my cancer journey. With my group in NZ I'm learning new skills in advocacy and new concepts like participatory medicine where the patient's voice is heard. I understand how bewildering it is to be up against a medical hierarchy when you are feeling scared and vulnerable.

In my free time I enjoy reading both fiction and non-fiction and belong to a book club. I love physical exercise, especially long distance walking and hiking in the outdoors. I'm a bird-lover, enjoy photography and - probably shouldn't admit this - I am fascinated by politics and current affairs.

My head and neck cancer has affected my appearance, speech (minimal) and eating/drinking but fortunately I have been able to continue with my interests. I count myself as lucky.

Look forward to meeting you in future teleconferences.

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@alpaca, Maureen, I see that you and I have some things in common!

I taught everything imaginable before our boys were born. After they were in school, I was no longer certified, and worked as an assistant with children with learning disabilities and with special needs. I loved doing that, and I began to take classes toward my certification. I was moved to a teaching position with 11-15 year olds. I did that for 5 years.

Then 1 class before my full certification, I chose to retire. My liver disease was beginning to cause some of its bothersome symptoms, and we knew that my disease was progressive with no cure, except maybe a transplant, My husband and I wanted whatever life we had together to be a good memory. That dear sweet man made arrangements, and we were flying to Alaska on the first day of the following school year!
We do enjoy outdoors and hiking together. We do not do overnights. It is interesting that you are in NZ, and that you hike. During one of my post transplant visits to Mayo Rochester, my doctor shared with us her hiking trip in New Zealand.

I am not a bird watcher, but I do get a thrill out of seeing any wildlife. I'm a point and shoot photographer. Once we saw a grisly along a trail in Glacier Nat Park, but chose to get out of there quick and not take a picture.

I would love to hear more about some of your adventures when you have time to write.
Rosemary

REPLY
@alpaca

I think this is where I post my profile. My primary group is head and neck cancer but I'm also interested in all things cancer and in coping with serious disease.

My skill set? Hmmm. I like to write. Used to be an English teacher ... all those years of writing school reports have given me heaps of practice. I try my best to empathize with people because I don't want others to experience the confusion, isolation and distress I've been through at different stages of my cancer journey. With my group in NZ I'm learning new skills in advocacy and new concepts like participatory medicine where the patient's voice is heard. I understand how bewildering it is to be up against a medical hierarchy when you are feeling scared and vulnerable.

In my free time I enjoy reading both fiction and non-fiction and belong to a book club. I love physical exercise, especially long distance walking and hiking in the outdoors. I'm a bird-lover, enjoy photography and - probably shouldn't admit this - I am fascinated by politics and current affairs.

My head and neck cancer has affected my appearance, speech (minimal) and eating/drinking but fortunately I have been able to continue with my interests. I count myself as lucky.

Look forward to meeting you in future teleconferences.

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Hello Rosemary! No bear, snakes or anything too scary in NZ. I think that's why we hold our birds so dear.

Like you I don't do overnighters any more. Too hard to sleep. However a good long day walk is always a great option. I walked a half marathon around Auckland at night a week ago to raise money for the Cancer Society. A but foolish at my age but I enjoyed it.

We have a track that takes in the length of the country from North to South called Te Araroa, the pathway. It goes mostly through forest and along beaches but includes a little road work. That is a long held dream but I'd need to sleep in style each night.

I found my 40 years of high school English teaching very stimulating but stressful. It's good to be retired although I was hoping to do some substitute teaching to supplement my pension and now I have some trouble speaking and too many scars. Gosh, it was hard to make a total break from it. It gets into your blood. The good thing is that any skills I gained throughout my career have made my cancer advocacy work easier.

Nice to meet you Rosemary.

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