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Julie, Volunteer Mentor (@julieo4)

Communication Access needed on Zoom. Please sign petition

Hearing Loss | Last Active: Dec 21, 2020 | Replies (12)

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@ken82

@tonyinmi A month or so ago I Zoomed Lincoln Project town halls and mtgs.. they always had captioning and it was just a click away.. Maybe they had to pay for it.. it that the issue?

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Replies to "@tonyinmi A month or so ago I Zoomed Lincoln Project town halls and mtgs.. they always..."

@ken82 Yes, Zoom has had captioning for some time but there was always a cost. We always pay for our CART writer to provide live captions instead of relying on the automatic captions. Auto captions do not always do a good enough job, especially when you have speaker that does not have clear speech. This is highly probable with people that were born with hearing loss. Zoom has a lot of training videos and some are live. I've participated in several Zoom trainings that used the pre-released version of automatic captions and they were very good, especially since it seemed that English may not have been the speakers first language.
Tony in Michigan