← Return to Your tips: Making communication clear when wearing a facemask

Discussion
Comment receiving replies
@mark888

I had to go in to an urgent care about a month ago. I wasn't sure how I would be able to understand everyone wearing masks, so I asked the receptionist and the doctors to write down anything they wanted to say to me. They had a little dry erase board, which worked perfectly. In fact, I liked it better than my regular mode of communication for appointments–using lip reading and Live Transcribe. The app doesn't always catch everything accurately and I'm often asking the doctors to repeat themselves. I'm planning on buying a little dry erase board that I can bring with me in a shoulder bag.

Jump to this post


Replies to "I had to go in to an urgent care about a month ago. I wasn't sure..."

Whatever works for each of us is the best way to go. Many hard of hearing people I know have turned to written communication with whiteboards and/or apps on their phones. Most important is explaining to the medical personnel why you are doing what you are doing.

***Note from the Community Director ***
This post has been removed. Please see the Community Guidelines https://connect.mayoclinic.org/page/about-connect/tab/community-guidelines/

  Request Appointment