← Return to Your tips: Making communication clear when wearing a facemask

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@mark888

I had to go in to an urgent care about a month ago. I wasn't sure how I would be able to understand everyone wearing masks, so I asked the receptionist and the doctors to write down anything they wanted to say to me. They had a little dry erase board, which worked perfectly. In fact, I liked it better than my regular mode of communication for appointments--using lip reading and Live Transcribe. The app doesn't always catch everything accurately and I'm often asking the doctors to repeat themselves. I'm planning on buying a little dry erase board that I can bring with me in a shoulder bag.

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Replies to "I had to go in to an urgent care about a month ago. I wasn't sure..."

Whatever works for each of us is the best way to go. Many hard of hearing people I know have turned to written communication with whiteboards and/or apps on their phones. Most important is explaining to the medical personnel why you are doing what you are doing.