How did you decide which Urostomy Supply Company to use?

Mayo Clinic set me up with Edgepark 5 years ago after an urostomy and I find no fault in their services.
Supplies arrive exactly as ordered in the time frame expected.

From what I hear, none of the supply companies are particularly sharp. I have been using Edgepark for several years, and have found a secret weapon for getting things done despite the klunkiness of their website. The trick is to call the territory manager for your territory -- not the generic support line. My go-to person is Jen, @ 330 405 0122. She can either help you, or put you in touch with the person who covers your area.

I use Edgepark. No complaints but they cannot custom cut wafers— you have to match one of the sizes on the sizer card. Byram does custom cut, but only for two- piece wafers. I use a one piece Hollister system, so I just do my own cutting.

@annedallas
I use Edgepark too. Look into the one piece Hollister 8414, that is a one piece pre-cut. Measure your stoma to specify the pre-sized pre-cut(mine is 1"). All you have to do is stick the 8815 Adapt CeraRing to the opening of the urostomy pouch. I have arthritis in my hands and cutting the wafer was very difficult so the 8414 has been a good find.

Hi, and thanks for replying. My problem, which is certainly manageable, is that my stoma is between 3/4" and 7/8 ". Those sizes, and 1", are available precut (I buy Hollister 84134, a one-piece soft convex) but not my oddball size. I suppose I should try the 7/8" and see if I have leakage issues. If that would work, it would certainly save me some time.

@annedallas
Maybe ask your supplier to send you a sample or 2 of 3/4" and a sample or 2 of 7/8" in the 8414 model so you can make an educated choice? If you supplier will not accommodate you, then call Hollister direct asking for the samples - they are good to work with.

Not familiar with those companies so you must live other than Canada. When I had bladder removal several years ago the hospital set me up with Holister products. Since then I have tried them all and found the 2 piece Coloplast works best for me. I have had less leakage problems with Coloplast so if it ain’t broke don’t fix it.
I don’t think there is such a thing as one product fits all.
Most ostomy suppliers will gladly send you free samples to try and what ever one you choose stick with it. I find Coloplast products easy to use, including the overnight urine bag. It has a 2 ltr capacity so no need to get up during the night to empty it. I change it once a month and the day bag once a week. Hope this helps…Foss

Convatec makes a paste/filler called Stomahesive that might work for you.
I suspect there are other brands of similar products.

Mayo Clinic set me up with Byram as my supplier. Was not given a choice. That was 6 months ago. So far, everything has gone smoothly. They started me with Hollister products. Ultimately, I switched over to Coloplast products. For me, the setup was much simpler and I only had one issue with leakage. Whoever you go with is not “etched in stone”. If you run into unsolvable problems, you can always switch suppliers.