Mayo Clinic Cancer Center Patient Navigators are available to provide nonclinical support to cancer patients and their families such as assisting with access to cancer information, resources to help meet day-to-day needs, and emotional support. Patient Navigators are active members of your healthcare team, assessing and addressing immediate needs and laying the groundwork for future or ongoing support. This service is free to Mayo Clinic Cancer Center patients and families. Patients and families may discuss their individual situation with a Patient Navigator by calling either Mayo Clinic Rochester, Jeri or Angie 507-266-9288 or Mayo Clinic Arizona, Jodi 480-342-4229.
- Community resources: Many people are not familiar with the community options available to them during this time of need. These programs are not limited to but might include things like, rides for errands, meal delivery, visiting companions, and wellness communities offerings.
- Transportation options: There could be various transportation options for you to consider depending on the distance and frequency you need to travel for your cancer care. These options include both ground an air.
- Lodging options: There are lodging programs that are specifically available to cancer patients and their caregivers. The options vary depending on your needs; whether you are looking for a few nights or an extended period of time, bringing pets along, and how many people are the accommodations for? The Patient Navigator is happy to direct you to options available based on your needs.
- Financial assistance options: The financial difficulties associated with a cancer diagnosis
often cause anxiety and stress which may complicate your journey. A patient navigator can
connect you to resources that are specific to your individual situation, and alleviate these
concerns. See more information in these Navigator Notes
- Insurance concerns: Insurance can be very confusing! Whether you have questions about
your medical insurance, co-pays, cancer policies, short term disability, or Family Medical Leave
Act (FMLA) the patient navigator can certainly help guide you.
- Caregiver Support: Here are some resources for the caregiver.
- Cancer Care: Offers many different ways to connect with other caregivers whether it's online or over the phone.
- Imerman Angels: Offers a 1:1 mentoring approach to connect caregivers across the country.
- Mayo Clinic Connect has an active caregiver group. Join their conversation!
- Read this article to learn more about what Patient Navigators do.